The Norway office will transition to MaineHealth Orthopedics and Sports Medicine as of June 1, 2024. Their phone number is 207.393.3157.

Release of Health Information

Spectrum Orthopaedics has partnered with Sharecare to fulfill your requests for records.

Spectrum Orthopaedics is committed to protecting your medical information. For information about your rights and the obligations you have regarding the use and disclosure of your medical information, please see our Notice of Privacy Practices.

If you are our patient and would like to request your medical records, please click on the link below to complete your request for medical records. You will be required to provide a valid email address and a government-issued ID.

Click here to submit a request for medical records.

If you are unable to complete the electronic form above, download and complete the paper form below. The authorization form must be legible and complete. Authorizations that are illegible or incomplete will be returned. Please note the processing of records is faster using the online form above. Records are usually available within 10 days from the time the request is received. The paper form may be faxed to 207.828.2190 or mailed to HIM Department, 33 Sewall Street, Portland Maine 04102.

Only the patient, parent/legal guardian, or the patient’s legal health care representative can sign the form to release medical records. If you are requesting records on behalf of the patient or as the patient’s representative, please provide a copy of an Advance Directive/Durable Power of Attorney for healthcare/ Conservatorship.

Click here to download the authorization form.

Request Submission for Third Party Requesters

If you are an attorney, insurance company, or any other entity requesting records from our facility, please click on the link below to upload your request along with the patient’s authorization.

Click here to submit a request for medical records.

When will my online medical record request be ready?

Your records will be ready in 5-7 business days from the receipt of your electronic request.

How do I check the status of my request?

Visit https://recordstatus.sharecare.com

How do I pay for my records?

Visit https://payonline.hds.sharecare.com/

How do I contact Customer Service?

You may call 858-244-1811 or Contact Support for live chat by visiting https://hds.sharecare.com/contact-us/.

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